Good questions, straight answers.

We transfer a wide range of formats: VHS, S-VHS, VHS-C, 8mm, Hi8, Digital 8, Mini-DV, Betacam, Betamax, and mini DVD videotapes; audio cassettes, micro cassettes, vinyl records, and 1/4" reel-to-reel audio; 16mm, 8mm, and Super 8 film; printed photos, negatives, and slides; DVDs and CDs; and SD cards and memory cards. For formats not listed, contact us for a quote.

Our standard output is high-quality MP4 for video, high-quality MP3 for audio, and JPG for images. Other formats are available upon request.

We offer same-day and next-day service, depending on the size of your order and our current workload. We'll contact you by email or text when your order is complete.

Contact us at (907) 240-2739 or info@forget-me-not-media.com to get a quote and schedule an appointment. If you'd like to drop off in person, please make an appointment; if not, we have a secure drop-box outside the studio door where you can leave your media. When using the drop-box, include your name and contact information and place your items in a bag or box to keep them together.

We'll send you an invoice by email or text when your order is complete, and you can pay upon receipt or when you pick up your order. We accept cash, credit cards, checks, PayPal and Venmo.

Yes. For video and audio tapes, you get 5% off orders of more than 20 tapes and 10% off orders of more than 50 tapes, even across mixed formats. For film, discounts are 5% above 2,000 feet and 10% above 5,000 feet. For photos, slides, and negatives, the same 5%/10% tiers apply at 2,000 and 5,000 items. Volume discounts for DVD and CD duplication are available depending on the number of copies; contact us for details.

Just text or email us a photo of it and we will identify the format for you.

If your film has sound, we are unable to transfer it with the sound at this time. We do, however, have a trusted, quality vendor in the Lower 48 who does such transfers, and we will be happy to provide you with a quote and handle all the logistics of the transfer.

You can receive your files on a USB thumb drive (you can bring your own or we can provide one at $11 for 16GB, $22 for 32GB, $33 for 64GB, or $44 for 128GB), on a DVD or CD for $15 per disc, or via a temporary cloud download link for $15 per 15GB (the link is active for one month).

A 2-hour video tape typically requires around 4GB of space for a high-quality transfer. Upon request, we can compress the files to make uploading to cloud storage more convenient.

The T-number is the tape length in minutes at standard speed, so a T-120 holds 2 hours at SP. Recorded in the slower LP or EP modes, that same T-120 can hold up to 6 hours, and a T-160 up to 8. Tapes with more than an hour of footage take the over-1-hour rate, and longer recordings need a little more room on your drive.

We can repair most video tapes and audio cassettes. For photos, we can digitally remove scratches or spots, enhance colors, and colorize black and white photos. Contact us for a quote on photo restoration, as prices vary depending on the condition of the picture.

Yes, we transfer videos from PAL, SECAM, and NTSC formats.

Yes, pictures-to-video is one of our specialties. We'll transfer your photos and slides to DVD with music and titles to make a personalized photo montage. These are great for anniversaries, birthdays, weddings, family reunions, and memorials.

We're located at 1224 U St. in downtown Anchorage, AK 99501-4240. You can call or text us at (907) 240-2739 or email info@forget-me-not-media.com.